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2021 Trends for Small Business Marketing Consultants

2021 Trends for Small Business Marketing Consultants written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch 

In this episode of the Duct Tape Marketing Podcast, I am expanding on the theme of the trend I started last week. In my work, I spend a good deal of time with those in the marketing field, marketing consultants, coaches, agencies, and the like. Now, these folks are small business owners in their own right but working with them gives me specific insight into this group.

Today I’m going to discuss 5 of the biggest trends that will affect marketing coaches in 2021.

Trends for 2021 for Small Business Marketing Consultants

  • Coaching and consulting practices explode
  • More firms crowdsource talent
  • Social media engagement gets more specialized
  • People crave faster consumption
  • AI gets very practical
You can also read my 2021 Small Business Trends post here

Love the Duct Tape Podcast? Give us a review!

 

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2021 Small Business Trends

[00:00:00] Hello, and welcome to another episode of the duct tape marketing podcast. This

is John Jantsch, and I’m going to do a solo show. I think it’s been a little while I’m going to do

my annual wrap-up of the trends for 2021, I guess. It’s not a wrap-up isn’t it, it’s a prediction.

That’s a trends, for small business in 2021, but, you know, I love.

Testimonials reviews. I’d love to hear from you. Let me read one that just came in from a

tubblog. I know tubblog in the UK. Host John Jantsch is one of my go-to gurus for small

business marketing advice. And if you listen to his podcast, you’ll appreciate why John not

only shares some amazing wisdom himself, but he expertly interviews a host of the brightest

minds from the marketing space.

If you own a small business or work in marketing, then you’ll appreciate listening to this

show. Like I said, I love those who wouldn’t love those. I’d love to hear from you, if you

[00:01:00] appreciate and love to listen to this show, jump over to iTunes and give me a

review. All right. So every year for, I don’t know, the last 20 years or so, I’ve wrapped up the

year with my predictions for trends for the coming year.

And you know what I’m usually spot on. But that’s really more, I think, a Testament to the

fact that trends, I mean, they tend to creep up on us rather than overwhelm us. and, I think

that there’s also the fact that really was small business owners. You know, trends, have

usually kind of tipped, in the main, at least, I mean, we’ve been talking about it for a long

time before they honestly, you know, or something that small business owners really need

to.

Heed so, I mean, you think about like social media, mobile marketing, and even one that’s

going to show up today, you know, AI, we talked about those for a long time before they are

really practical, I think for many small businesses, but you know, then 2020 happened in

pretty much everything that might have sort of.

Slowly [00:02:00] crept in on anybody, you know, kind of came in untethered and proud and

announced itself. So, you know, trends really accelerated and became the fact, I think more

than a trend, I mean like zoo, right? I mean fact, everybody just did it, but it’s not a trend. I

think a new behavior that might’ve taken years to take hold is really now second nature.

I think for this year’s predictions and you’re going to, obviously a lot of people do these. I

think it’s going to take, a new level of insight or a different level of insight to curate the

trends. I think the trick this year is that, you know, the ability to spot the behavior that

emerges from a change.

I mean, kind of the forest trends, if you will. So for example, like is business travel going to

take a long time to recover? You know, our large conferences on hold for awhile. I mean, will

people come to expect 15 minute virtual meetings? I mean, even if they’re like in the same

office first together, so what did we make of some of this?

Now I know [00:03:00] that you can count on a lot of pundits out there that are going to

regurgitate the already worn line about marketers using this moment to become more

human. That businesses will be more about people and less about, I dunno, whatever it was

they were about before COVID, but I don’t. I think that we should be fooled into thinking

that that, and I hope that you don’t, that, that doing the same thing you were doing in a

different format is an innovation and that anything really in your industry, whatever industry

you’re in will look precisely the same, maybe ever again.

I think this year, the friction around change. I mean, literally we went to zero, right? Because

there was no choice. So I think you can expect some people to really try to claw back, you

know, what, what they knew. and I think you’re going to see a lot of other people. I mean,

completely reevaluate, restart everything.

I do think a lot of businesses are, are doing soul searching. [00:04:00] I know I have, I know

that’s occurred. but let’s not over simplify the result of it all. I think, forced to deal with the

change that we don’t fully understand. Has let’s really do some introspection of course, but

where law land is, frankly, anyone’s guests.

And that leads me to my first trend trend. Number one, paying attention becomes a survival

mechanism, you know, in 2021. I mean, as in most years, businesses thrive and survive due

to many factors, but I think next year, Those who kind of discover the shift of the moment

that stay very, very nimble, I think will be more equipped to evolve with their customers.

Like 2020 showed us, frankly, how fast everything can change and, and simultaneously how

fast we can respond and then change [00:05:00] and then respond or re respond. I think this

is the commercial version of, of present. Moment, mindfulness, I suppose. I mean, don’t take

anything for granted. Something that feels like momentum may just be abandoned for really

the feeling of the moment.

I mean, talk to your customers as much as you can. Not because they can tell you what they

want or need, because they can tell you how they’re feeling. And I think. Going forward. I

think we can expect fear and I don’t mean to be a cynic, but I think we can expect fear to be

a feeling, maybe the number one feeling for most of next year.

So tune your strategic strategic thinking to finding ways to, I don’t know, be the light in the

darkness. It’s a good way to say. All right. Number two, everything gets smaller. Now from a

practical standpoint, I mean, we’ve already seen this, right? I mean, conferences, meetings,

[00:06:00] gatherings of any sort, kind of contracted immediately.

And I think, I think to some extent, we’re all going to need to relearn how to gather again. I

mean, no matter how much we think we crave it. I think you’re going to expect to push for

less content, shorter videos, more intimate launches, mini courses, even, and, and the 142

page book instead of the classic 284 page book.

I think this trend will be driven by people’s desire for something that feels more personal.

Certainly not by, you know, the markets. Designed to get smaller. But speaking of design, I

think design is a true graphic design is it is a true barometer of change sometimes. And I

think you can already see online at least, and it’s already moved in that direction.

I mean, look at it. Look at the large headline fonts on websites, the muted color, almost a

watercolor splashes of retro illustrations and all the white space. On on webpages. I

[00:07:00] think that, that’s a, an indicator or a barometers of where I think some people’s

attitudes are going away or going as well, I should say.

and I don’t think smaller always means, just smaller. It also means less complex. I think you

can expect that to play out really in a, in a large dollop of nostalgia. you know, you think

about the visions of families riding around their neighborhoods on their bikes during 2021 or

2020, I should say.

I think that sparked an emotional desire for simplicity. All right. Number three, AI gets

practical. Okay. Of course, almost every trend article. then I think you can, kind of this year

were probably the last two or three years has talked about AI in some fashion. And I

mentioned it here as a trend. I do.

I. I do so really for some practical things it brings rather than the futuristic promise of, you

know, some sort of technological change now without getting too technical about the

workings, the mid [00:08:00] somewhere in the middle of the year, this year 2020 to, rolled

out, open AI, rolled out something called generative pre-trained transformer three, or you

might see it referred to as GPT three.

and I think in a lot of ways, It was a big leap that made AI useful for many applications. I

mean, instead of just being confined to the service or help desk bots on websites, it’s now

embedded in our basic typing. You, you might’ve actually even noticed this as you compose

an email out in Gmail, if you use Gmail or, or any of the Google suite of tools like Google

docs, I mean, the applications now, as you type

Suggest finishes to your sentences. And this isn’t just a, a feature that was added by Google.

I mean, this is AI powering routine tasks and it gets smarter. I actually wrote, this, This fall.

my latest book called the ultimate marketing engine. Here’s my plug for it. It’ll be coming out

with [00:09:00] Harper, from Harper Collins leadership in September of 2021 and planned to

hear from me about it.

But anyway, I wrote this book. It’s the first book I’ve written entirely in Google docs. how’s

amazed at how the suggested AI. don’t tell my editor this, but some cases, I think it helped

me right better, or at least, or at least it made it easier for me to write, sentences just from a

simple suggested start.

And I think you’re going to see a lot of tools. I’ve already started to uncover tools and

services and websites really aimed it at making, writing. Easier. I mean, the couple of tools

like headline and market muse is another great one. I think they’re going to change how

content is created. I think AI applications can write an article.

I mean, now based on just a handful of have fed in keywords now, is that going to be award-

winning pros? Well, maybe not at least right now, but you know, frankly, is that, is that blog

posts, you paid somebody $15 to write, you know, near as good [00:10:00] as AI, probably

not. But I think AI writers. I think those tools are righties to a place where they can get you

80% of the way there.

And then you, you know, the brilliant content strategists that you are, you can spend your

energy on making the, the content sparkle and, and, you know, getting it read by others that

becomes your job. I think this is going to shake up content creation, social posting agency,

and even though the entire freelance industry, pretty, pretty dramatically.

All right. Turn number four out of seven. Talent investment is back in style. So, you know,

most large businesses, I really have come to understand that there’s a real competitive

nature in attracting and retaining some of the best people. So they’ve, you know, they’ve

long invested heavily in recruiting and employee branding initiatives, but you know, small

businesses rarely can afford the, you know, the, the perks, to attract talent.

But one trend that I think is going to grow in the world of small business. [00:11:00] Is what

might be referred to as talent development. I mean, even if revenue is down and budgets

are tight, I predict that small business owners are going to see the wisdom of creating

training and mentoring opportunities, really in an effort to level up and develop and let’s

face it.

I mean, send a clear signal that their people aren’t important. Piece of their success. And I

think this has always been a big topic, big, important topic, but I think we’ll see a return to a

fundamental commitment to employee engagement around things like profit and skill

development. And I don’t think it’s going to be limited to big business only.

So if you’re out there listening to this and you have a training. Program or some way to help

people develop skills or mindset or even personal development. I think small business is

going to be a great target, for, the, the, the purchase of those types of things. All right.

Number five video gets personal again.

So. If, if [00:12:00] you’re a longtime reader or listener, and, and recall this, I said that last

year, so that’s the again, part, but I think there’s going to be another, evolution. I think it’s

going to continue to grow as a content medium. but I think it’s also going to, we’re going to

be a bridge to a couple of the other trends that I mentioned, already today, motion, it’ll be

the act of paying attention and getting smaller.

I think video, I don’t know, think of it as asynchronous virtual content. It’s going to take

another big leap and, and, and it’s going to bounce from the zoom screens that so many

people have been in front of to more personal, what I call one-to-one, you know, custom.

Personalized, platform. So for things like sales and technical support, and I think even as a

form of collaboration and commenting, internally, so tools like loom and BombBomb, you

know, I think they’re going to continue to grow and, I mean, face it, who wants to read four

paragraph email, you know, when you can just simply close your eyes, click [00:13:00] play

and get the message.

So I think you’re going to see more and more of that number six UX user experience. And

SEO search engine optimization get attached at the hip. So for a lot of years, it was pretty

fashionable to talk about the marriage of content and SEO. And I don’t know, now that

contents basically online air, I think it’s sort passe to even talk about those two concepts is.

As to right. but I think there’s going to be a newest HSA player in the SEO world making

waves, and that’s UX or user experience now UX isn’t, it’s not a new concept. I mean,

navigation, good navigation, at least as it is, user experience, content structure, you know,

those are, those are user experience.

I mean, so site speed, you know, how fast your site loads, how secure it is. I mean, those are

all part of the user experience, but, you know, Google, particularly with it’s, it’s just.

Obsession with this idea of a mobile first world or [00:14:00] point of view. I think they’re

going to raise the bar or at least the SEO bar, another notch next year.

So the three words that I think you’re going to have to come to terms with in 2021, and

those three words are core web vitals. So this isn’t. Meant to be a technical podcast. So I’m

going to have to leave it to you to, to research, what core web vitals is on your own, but

suffice it to say that slight sites, your website, any website that loads slowly or doesn’t

provide what Google thinks is a great mobile user experience.

You’re going to suffer in the SEO game. I mean, Google it’s typically mom about, you know,

how they rank things, but they’ve, they’ve actually gone as far as publicly claiming that in

2021, they plan to combine core web vitals with their other ranking signals. if you want to

dig into this a little bit, And there’ll be a link in the show notes.

my go-to source for education on anything to do with SEO, is, is my friend [00:15:00]

brianDean@backlinko.com. And you’ll, you’ll see that he’s done some work on core web

vitals, a highly recommend that you visit the show notes for this episode and, find back

linko.com. You could certainly do a search on your own and you’ll find it too, because after

all he’s really good at SEO.

All right. So, Oh, and, and, and another thing right now, core web vitals. It may, maybe those

of you that are Google search console people, and you should be, that you, you could see, I

don’t know, about six months ago. They started putting how your site ranks in these, in this

ranking factors that they call web, core web vitals, not how it ranks, but how they view it.

you know, good, bad or indifferent. All right. Number one or number seven, I guess the last

one, I think coaching. Ranks coaching as a profession, is, and, and as, as people actually

hiring coaches, been around for a long time, big industry on its own, I think the ranks of

coaching is, is really going to swell.

[00:16:00] You know, during 2020, a lot of people found corporate jobs. Weren’t so stable.

Or it’s so fun anymore. Maybe. I, you know, some people were laid off, and, and I think

started that coaching or consulting business. I, I, as many of you know, I have a network of

independent marketing consultants. So we saw a huge surge in interest from people jumping

out of corporate that just finally said, Hey, now’s the time to, to start that, that practice that

I’ve wanted to, I just think a lot of people took.

sometime during 2020 to kind of reconsider their life path in general. So my final prediction

is that the number of people who both decide to start coaching businesses, and those who

decide that that right now is the time to get our hierarchy coach. I think I. I think you’re

going to see that explode.

I think that coincides nicely also with the trend of, of businesses developing their people. I

think businesses are going to, to look for coaching and look for, opportunities to [00:17:00]

develop their people. And I just think that 2021 is going to be a year of recovery and

personal development. and you know, in some cases, one of changing priorities, so this

crystal ball stuff is fun, but more than anything.

my advice is this, stay curious this coming year, and you may indeed discover a new and

exciting chapter in business and in life because that’s the only thing that I know. The only

thing that I know is for certain is that change. Is it going to keep coming? All right. Take care.

Be well. And, hopefully we’ll see you one day back out there on the road.

2021 Trends for Small Business

2021 Trends for Small Business written by Jenna Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch 

In this episode of the Duct Tape Marketing Podcast, I do my annual wrap up of 2020 in a way that predicts what is coming next year! I’ve been doing this post for the last 20 years and I’m usually spot on. That’s not a nod to my prediction ability but more to the fact that trends usually creep up on us and grow. So it’s more about paying attention than being able to predict the future.

Ah, but then 2020 happened, and anything that might have crept up on anyone pretty much arrived untethered and proud. Trends accelerated and became fact more than a trend – Zoom anyone? A new behavior that may have taken years to take hold is now instantly second nature.

Here is where I believe we are going next:

Predicted Trends for 2021 for Small Business

  • Paying attention becomes a survival mechanism
  • Everything gets smaller
  • AI gets practical
  • Talent investment is back in style
  • Video gets personal again
  •  UX and SEO get attached at the hip
  • Coaching ranks swell

Love the Duct Tape Podcast? Give us a review!

 

Manage your clients, websites and tasks.

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GoDaddy Pro offers a robust suite of free tools to web developers & designers to help them save time managing all their clients and sites. With GoDaddy Pro, you can easily shop for your client, monitor their sites, and manage all their WordPress websites from one place. Exclusive time-saving tools let you bulk update WordPress core, plugins and themes on multiple sites with one click, as well as automate WordPress backups, cloning and migrations, and so much more. Get real-time performance, security and uptime monitoring across all your client websites. Members also receive a 30% discount on new, qualifying products.

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2021 Small Business Trends

[00:00:00] Hello, and welcome to another episode of the duct tape marketing podcast. This

is John Jantsch, and I’m going to do a solo show. I think it’s been a little while I’m going to do

my annual wrap-up of the trends for 2021, I guess. It’s not a wrap-up isn’t it, it’s a prediction.

That’s a trends, for small business in 2021, but, you know, I love.

Testimonials reviews. I’d love to hear from you. Let me read one that just came in from a

tubblog. I know tubblog in the UK. Host John Jantsch is one of my go-to gurus for small

business marketing advice. And if you listen to his podcast, you’ll appreciate why John not

only shares some amazing wisdom himself, but he expertly interviews a host of the brightest

minds from the marketing space.

If you own a small business or work in marketing, then you’ll appreciate listening to this

show. Like I said, I love those who wouldn’t love those. I’d love to hear from you, if you

[00:01:00] appreciate and love to listen to this show, jump over to iTunes and give me a

review. All right. So every year for, I don’t know, the last 20 years or so, I’ve wrapped up the

year with my predictions for trends for the coming year.

And you know what I’m usually spot on. But that’s really more, I think, a Testament to the

fact that trends, I mean, they tend to creep up on us rather than overwhelm us. and, I think

that there’s also the fact that really was small business owners. You know, trends, have

usually kind of tipped, in the main, at least, I mean, we’ve been talking about it for a long

time before they honestly, you know, or something that small business owners really need

to.

Heed so, I mean, you think about like social media, mobile marketing, and even one that’s

going to show up today, you know, AI, we talked about those for a long time before they are

really practical, I think for many small businesses, but you know, then 2020 happened in

pretty much everything that might have sort of.

Slowly [00:02:00] crept in on anybody, you know, kind of came in untethered and proud and

announced itself. So, you know, trends really accelerated and became the fact, I think more

than a trend, I mean like zoo, right? I mean fact, everybody just did it, but it’s not a trend. I

think a new behavior that might’ve taken years to take hold is really now second nature.

I think for this year’s predictions and you’re going to, obviously a lot of people do these. I

think it’s going to take, a new level of insight or a different level of insight to curate the

trends. I think the trick this year is that, you know, the ability to spot the behavior that

emerges from a change.

I mean, kind of the forest trends, if you will. So for example, like is business travel going to

take a long time to recover? You know, our large conferences on hold for awhile. I mean, will

people come to expect 15 minute virtual meetings? I mean, even if they’re like in the same

office first together, so what did we make of some of this?

Now I know [00:03:00] that you can count on a lot of pundits out there that are going to

regurgitate the already worn line about marketers using this moment to become more

human. That businesses will be more about people and less about, I dunno, whatever it was

they were about before COVID, but I don’t. I think that we should be fooled into thinking

that that, and I hope that you don’t, that, that doing the same thing you were doing in a

different format is an innovation and that anything really in your industry, whatever industry

you’re in will look precisely the same, maybe ever again.

I think this year, the friction around change. I mean, literally we went to zero, right? Because

there was no choice. So I think you can expect some people to really try to claw back, you

know, what, what they knew. and I think you’re going to see a lot of other people. I mean,

completely reevaluate, restart everything.

I do think a lot of businesses are, are doing soul searching. [00:04:00] I know I have, I know

that’s occurred. but let’s not over simplify the result of it all. I think, forced to deal with the

change that we don’t fully understand. Has let’s really do some introspection of course, but

where law land is, frankly, anyone’s guests.

And that leads me to my first trend trend. Number one, paying attention becomes a survival

mechanism, you know, in 2021. I mean, as in most years, businesses thrive and survive due

to many factors, but I think next year, Those who kind of discover the shift of the moment

that stay very, very nimble, I think will be more equipped to evolve with their customers.

Like 2020 showed us, frankly, how fast everything can change and, and simultaneously how

fast we can respond and then change [00:05:00] and then respond or re respond. I think this

is the commercial version of, of present. Moment, mindfulness, I suppose. I mean, don’t take

anything for granted. Something that feels like momentum may just be abandoned for really

the feeling of the moment.

I mean, talk to your customers as much as you can. Not because they can tell you what they

want or need, because they can tell you how they’re feeling. And I think. Going forward. I

think we can expect fear and I don’t mean to be a cynic, but I think we can expect fear to be

a feeling, maybe the number one feeling for most of next year.

So tune your strategic strategic thinking to finding ways to, I don’t know, be the light in the

darkness. It’s a good way to say. All right. Number two, everything gets smaller. Now from a

practical standpoint, I mean, we’ve already seen this, right? I mean, conferences, meetings,

[00:06:00] gatherings of any sort, kind of contracted immediately.

And I think, I think to some extent, we’re all going to need to relearn how to gather again. I

mean, no matter how much we think we crave it. I think you’re going to expect to push for

less content, shorter videos, more intimate launches, mini courses, even, and, and the 142

page book instead of the classic 284 page book.

I think this trend will be driven by people’s desire for something that feels more personal.

Certainly not by, you know, the markets. Designed to get smaller. But speaking of design, I

think design is a true graphic design is it is a true barometer of change sometimes. And I

think you can already see online at least, and it’s already moved in that direction.

I mean, look at it. Look at the large headline fonts on websites, the muted color, almost a

watercolor splashes of retro illustrations and all the white space. On on webpages. I

[00:07:00] think that, that’s a, an indicator or a barometers of where I think some people’s

attitudes are going away or going as well, I should say.

and I don’t think smaller always means, just smaller. It also means less complex. I think you

can expect that to play out really in a, in a large dollop of nostalgia. you know, you think

about the visions of families riding around their neighborhoods on their bikes during 2021 or

2020, I should say.

I think that sparked an emotional desire for simplicity. All right. Number three, AI gets

practical. Okay. Of course, almost every trend article. then I think you can, kind of this year

were probably the last two or three years has talked about AI in some fashion. And I

mentioned it here as a trend. I do.

I. I do so really for some practical things it brings rather than the futuristic promise of, you

know, some sort of technological change now without getting too technical about the

workings, the mid [00:08:00] somewhere in the middle of the year, this year 2020 to, rolled

out, open AI, rolled out something called generative pre-trained transformer three, or you

might see it referred to as GPT three.

and I think in a lot of ways, It was a big leap that made AI useful for many applications. I

mean, instead of just being confined to the service or help desk bots on websites, it’s now

embedded in our basic typing. You, you might’ve actually even noticed this as you compose

an email out in Gmail, if you use Gmail or, or any of the Google suite of tools like Google

docs, I mean, the applications now, as you type

Suggest finishes to your sentences. And this isn’t just a, a feature that was added by Google.

I mean, this is AI powering routine tasks and it gets smarter. I actually wrote, this, This fall.

my latest book called the ultimate marketing engine. Here’s my plug for it. It’ll be coming out

with [00:09:00] Harper, from Harper Collins leadership in September of 2021 and planned to

hear from me about it.

But anyway, I wrote this book. It’s the first book I’ve written entirely in Google docs. how’s

amazed at how the suggested AI. don’t tell my editor this, but some cases, I think it helped

me right better, or at least, or at least it made it easier for me to write, sentences just from a

simple suggested start.

And I think you’re going to see a lot of tools. I’ve already started to uncover tools and

services and websites really aimed it at making, writing. Easier. I mean, the couple of tools

like headline and market muse is another great one. I think they’re going to change how

content is created. I think AI applications can write an article.

I mean, now based on just a handful of have fed in keywords now, is that going to be award-

winning pros? Well, maybe not at least right now, but you know, frankly, is that, is that blog

posts, you paid somebody $15 to write, you know, near as good [00:10:00] as AI, probably

not. But I think AI writers. I think those tools are righties to a place where they can get you

80% of the way there.

And then you, you know, the brilliant content strategists that you are, you can spend your

energy on making the, the content sparkle and, and, you know, getting it read by others that

becomes your job. I think this is going to shake up content creation, social posting agency,

and even though the entire freelance industry, pretty, pretty dramatically.

All right. Turn number four out of seven. Talent investment is back in style. So, you know,

most large businesses, I really have come to understand that there’s a real competitive

nature in attracting and retaining some of the best people. So they’ve, you know, they’ve

long invested heavily in recruiting and employee branding initiatives, but you know, small

businesses rarely can afford the, you know, the, the perks, to attract talent.

But one trend that I think is going to grow in the world of small business. [00:11:00] Is what

might be referred to as talent development. I mean, even if revenue is down and budgets

are tight, I predict that small business owners are going to see the wisdom of creating

training and mentoring opportunities, really in an effort to level up and develop and let’s

face it.

I mean, send a clear signal that their people aren’t important. Piece of their success. And I

think this has always been a big topic, big, important topic, but I think we’ll see a return to a

fundamental commitment to employee engagement around things like profit and skill

development. And I don’t think it’s going to be limited to big business only.

So if you’re out there listening to this and you have a training. Program or some way to help

people develop skills or mindset or even personal development. I think small business is

going to be a great target, for, the, the, the purchase of those types of things. All right.

Number five video gets personal again.

So. If, if [00:12:00] you’re a longtime reader or listener, and, and recall this, I said that last

year, so that’s the again, part, but I think there’s going to be another, evolution. I think it’s

going to continue to grow as a content medium. but I think it’s also going to, we’re going to

be a bridge to a couple of the other trends that I mentioned, already today, motion, it’ll be

the act of paying attention and getting smaller.

I think video, I don’t know, think of it as asynchronous virtual content. It’s going to take

another big leap and, and, and it’s going to bounce from the zoom screens that so many

people have been in front of to more personal, what I call one-to-one, you know, custom.

Personalized, platform. So for things like sales and technical support, and I think even as a

form of collaboration and commenting, internally, so tools like loom and BombBomb, you

know, I think they’re going to continue to grow and, I mean, face it, who wants to read four

paragraph email, you know, when you can just simply close your eyes, click [00:13:00] play

and get the message.

So I think you’re going to see more and more of that number six UX user experience. And

SEO search engine optimization get attached at the hip. So for a lot of years, it was pretty

fashionable to talk about the marriage of content and SEO. And I don’t know, now that

contents basically online air, I think it’s sort passe to even talk about those two concepts is.

As to right. but I think there’s going to be a newest HSA player in the SEO world making

waves, and that’s UX or user experience now UX isn’t, it’s not a new concept. I mean,

navigation, good navigation, at least as it is, user experience, content structure, you know,

those are, those are user experience.

I mean, so site speed, you know, how fast your site loads, how secure it is. I mean, those are

all part of the user experience, but, you know, Google, particularly with it’s, it’s just.

Obsession with this idea of a mobile first world or [00:14:00] point of view. I think they’re

going to raise the bar or at least the SEO bar, another notch next year.

So the three words that I think you’re going to have to come to terms with in 2021, and

those three words are core web vitals. So this isn’t. Meant to be a technical podcast. So I’m

going to have to leave it to you to, to research, what core web vitals is on your own, but

suffice it to say that slight sites, your website, any website that loads slowly or doesn’t

provide what Google thinks is a great mobile user experience.

You’re going to suffer in the SEO game. I mean, Google it’s typically mom about, you know,

how they rank things, but they’ve, they’ve actually gone as far as publicly claiming that in

2021, they plan to combine core web vitals with their other ranking signals. if you want to

dig into this a little bit, And there’ll be a link in the show notes.

my go-to source for education on anything to do with SEO, is, is my friend [00:15:00]

brianDean@backlinko.com. And you’ll, you’ll see that he’s done some work on core web

vitals, a highly recommend that you visit the show notes for this episode and, find back

linko.com. You could certainly do a search on your own and you’ll find it too, because after

all he’s really good at SEO.

All right. So, Oh, and, and, and another thing right now, core web vitals. It may, maybe those

of you that are Google search console people, and you should be, that you, you could see, I

don’t know, about six months ago. They started putting how your site ranks in these, in this

ranking factors that they call web, core web vitals, not how it ranks, but how they view it.

you know, good, bad or indifferent. All right. Number one or number seven, I guess the last

one, I think coaching. Ranks coaching as a profession, is, and, and as, as people actually

hiring coaches, been around for a long time, big industry on its own, I think the ranks of

coaching is, is really going to swell.

[00:16:00] You know, during 2020, a lot of people found corporate jobs. Weren’t so stable.

Or it’s so fun anymore. Maybe. I, you know, some people were laid off, and, and I think

started that coaching or consulting business. I, I, as many of you know, I have a network of

independent marketing consultants. So we saw a huge surge in interest from people jumping

out of corporate that just finally said, Hey, now’s the time to, to start that, that practice that

I’ve wanted to, I just think a lot of people took.

sometime during 2020 to kind of reconsider their life path in general. So my final prediction

is that the number of people who both decide to start coaching businesses, and those who

decide that that right now is the time to get our hierarchy coach. I think I. I think you’re

going to see that explode.

I think that coincides nicely also with the trend of, of businesses developing their people. I

think businesses are going to, to look for coaching and look for, opportunities to [00:17:00]

develop their people. And I just think that 2021 is going to be a year of recovery and

personal development. and you know, in some cases, one of changing priorities, so this

crystal ball stuff is fun, but more than anything.

my advice is this, stay curious this coming year, and you may indeed discover a new and

exciting chapter in business and in life because that’s the only thing that I know. The only

thing that I know is for certain is that change. Is it going to keep coming? All right. Take care.

Be well. And, hopefully we’ll see you one day back out there on the road.

Slow Page Speed Can Create a Bad Customer Experience

Slow Page Speed Can Create a Bad Customer Experience written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

In this episode of the Duct Tape Marketing Podcast, I want to talk about a topic that is – warning – highly technical. This is a topic that I suggest you get help on, it’s one that is very important for your website, but is something that can easily overwhelm people. It’s important to listen to shows like this so that you can learn what to be asking people that you hire to get this done for your business.

Today’s topic is page speed or website speed, how fast your site loads when leads click on a link you sent them or that they found.

What You’ll Learn:

  • How Google uses this for ranking
  • How to test your site for speed
  • Tools to use if you are working with several sites
  • How hosting changes page speed
  • How plug-ins change page speed
  • What the major culprits are to slow page speed
  • How to fix slow page speed

Like this show? Click on over and give us a review on iTunes, please!

 

Zephyr logoThis episode of the Duct Tape Marketing Podcast is brought to you by Zephyr.

Zephyr is a modern, cloud-based CMS that’s licensed only to agencies. The system is lightweight, easy to use, and incredibly fast. And with an array of beautiful themes to choose from, you can get your clients’ websites up-and-running quickly and with less effort. Or, if you’d rather build a custom site, Zephyr includes agency services to be your plug-and-play dev shop.

Zephyr is passionate about helping agencies create great websites for their clients. To learn more, go to Zephyrcms.com.

How to View Customers More Like Members

How to View Customers More Like Members written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

In this episode of the Duct Tape Marketing Podcast, I’m talking about a new book I’m working on. This book will be out in the fall of 2021 but I’m already deep in working on it. One of the major themes in the book is about how so many small businesses have been forced to pivot or change. Many of these pivots and changes have created growth in a very difficult time.

Growth in good times comes can come from being at the right place at the right time. But growth can still come in bad times from being important in the life of your customers. This has been so evident over the last year with the challenges the world has faced. Loyal customers are raising hands and choosing to support businesses that they want to stick around. This level of loyalty from customers comes from something different than doing your traditional lead generation. That’s what we are going to talk about in today’s podcast.

If you listen you will learn:

  • How to tackle referrals in the digital space
  • How marketing is changing
  • How people become customers
  • The customer journey that is part of a marketers job to control
  • How to view customers more like members

Like this show? Click on over and give us a review on iTunes, please!

.store logo

This episode of the Duct Tape Marketing Podcast is brought to you by .store.

Have you ever tried to find a domain name and been given  the message, “Sorry, that domain name is already taken!”? You are not alone! But with .store, a new domain extension for eCommerce and online stores, you will get the domain you want!

What’s more, www.yourbusinessname.store, instantly tells people your website is a “store” and lets your brand do the marketing for you! So, go ahead
and get the perfect, memorable website URL for your online store at www.get.store​.​

Google Analytics for Small Businesses

Google Analytics for Small Businesses written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

Today’s topic is Google Analytics, one of my favorite items to talk about. It isn’t the sexiest topic, I know. But it’s an important one. Closing the loop on your marketing investment, on your channels, on your customer engagement, those are important. This allows you to focus, to spend less money, and to invest in what really works.

Google Analytics I work with a lot of small business consultants and small business clients and this is one of the biggest challenges to get them excited about. It’s a lot like telling people they need to like math. Especially when you go to this tool, one that I believe is one of the best tools on the planet, and it’s free, but it’s really easy to get lost. In this podcast, I’m going to spend some time trying to simplify this.

Listen and learn:

  • Why should you care about Google Analytics?
  • How do I set it up?
  • What goals to have when setting up Google Analytics

 

Google Analytics

Like this show? Click on over and give us a review on iTunes, please!

Site domains

This episode of the Duct Tape Marketing Podcast is brought to you by .site.

Have you ever tried looking for a domain name? Chances are that the first few options you tried were not available. You are not alone!

Now you have the power to change this. You can get the exact domain name that you want on new domain extensions such as .site. It is short, it is simple-to-understand and it literally means “website” so it’s perfect for any website that you might be building.

In fact, I got myself www.selfreliance.site where I talk about my book ‘The Self Reliant Entrepreneur’ and share content to help people become self-reliant in their entrepreneurial journey.

You too can get your very own .site domain for as low as $1.99. Visit www.get.site. Search for your unique .site domain and use code ‘selfreliance’ to get 50% off on your domain purchase.

The Guide to Great Podcast Guesting 

The Guide to Great Podcast Guesting  written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

Today’s show is part 2 on podcasting. If you missed part 1, I covered why every small business should have a podcast, you can go back and listen here. In part 2, I am going to talk about being a guest on one of the millions of podcasts that are already out there.

Podcasting has grown substantially over the last few years, one of the biggest reasons for this growth is because this form of media is so portable. The audio files can play on your phone, on the go, or at your desk. Take advantage of the fact that every major media outlet has gotten into the podcast game and needs guests.

Listen and learn:

  • The benefits of being a guest on a podcast and SEO that comes with it.
  • How to get on shows
  • What to do to be a great guest
  • Your checklist for promoting your interview

Like this show? Click on over and give us a review on iTunes, please!

Zephyr logo

This episode of the Duct Tape Marketing Podcast is brought to you by Zephyr.

Zephyr is a modern, cloud-based CMS that’s licensed only to agencies. The system is lightweight, easy to use, and incredibly fast. And with an array of beautiful themes to choose from, you can get your clients’ websites up-and-running quickly and with less effort. Or, if you’d rather build a custom site, Zephyr includes agency services to be your plug-and-play dev shop.

Zephyr is passionate about helping agencies create great websites for their clients. To learn more, go to Zephyrcms.com.

7 Reasons Why a Podcast Can Help You Grow Your Business

7 Reasons Why a Podcast Can Help You Grow Your Business written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

Today I’m starting a two-part series on podcasting. More specifically why small businesses should start podcasting.  In part one, let’s talk about starting a podcast for your business. Later in part two, we will talk about being a guest on other people’s podcasts.

It doesn’t matter what business you are in, but particularly if you are in professional services, or an industry that requires a significant amount of trust, podcasting is a very hot marketing channel to help you build this trust right now.

The 7 Reasons You Should Podcast:

  1. Easier than it looks
  2. Podcasts can be repurposed
  3. Used for networking and building referrals
  4. Can build an emotional connection to your audience
  5. You can make additional revenue
  6. Increase traffic to your website
  7. Podcasting is a long-form content that people can pay attention to

Like this show? Click on over and give us a review on iTunes, please!

.store logoThis episode of the Duct Tape Marketing Podcast is brought to you by .store.

Have you ever tried to find a domain name and been given  the message, “Sorry, that domain name is already taken!”? You are not alone! But with .store, a new domain extension for eCommerce and online stores, you will get the domain you want!

What’s more, www.yourbusinessname.store, instantly tells people your website is a “store” and lets your brand do the marketing for you! So, go ahead
and get the perfect, memorable website URL for your online store at www.get.store​.​

How to Create Your Referral Engine

How to Create Your Referral Engine written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

Today I want to talk about what is probably the highest pay off marketing activity right now. Obviously there is a lot going on in the world today. I find that a lot of people are looking around trying to figure out what they can do marketing-wise. Obviously a lot of businesses are being displaced. With the massive change businesses are feeling it is also being experienced by customers. Long time customers are being disconnected from longtime providers. Customers are being forced into changing their purchase behaviors, how they research, think, and buy.

This can be leveraged as a huge opportunity. Many companies are still looking at how to remake themselves. But I’m suggesting it is the time to look inward. To seek referrals from existing customers and strategic partners as the primary lead generation initiative. Listen to find out how to do this.

Tips discussed during the podcast:

  1. Highest payoff marketing activity right now is referrals
  2. How to ask your existing customers for referrals
  3. Referrals can benefit both your business and customers
  4. Some people may need what you do so reach out to them
  5. Talk to other businesses to strategize and find ways to help each other
  6. Make partnering up with other businesses successful and bring something of value to the table

Like this show? Click on over and give us a review on iTunes, please!

 

Klaviyo logoThis episode of the Duct Tape Marketing Podcast is brought to you by Klaviyo. If you’re looking to grow your business there is only one way: by building real, quality customer relationships. That’s where Klaviyo comes in.

Klaviyo helps you build meaningful relationships by listening and understanding cues from your customers, allowing you to easily turn that information into valuable marketing messages.

Want to learn more? Head to Klaviyo.com/ducttape to schedule a demo.

How to Improve Your Customer’s Journey

How to Improve Your Customer’s Journey written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

In today’s podcast, I want to talk with you about something I’ve been thinking about a lot. It’s actually one of the key elements in my next book. But first, let’s start with some back story.  In the 80s, there was a brand that became a cultural hit called Members Only. Yes, I had a Members Only jacket, there, I admit it. The tagline for the companies’ line of apparel was, “When you put it on, something happens.”

Later we can talk about how goofy this is but today here’s my point – what if you could come to think about your customer or clients or patients or whatever you call them – as members.

Now, I’m not merely suggesting you create a membership aspect to your business. However, that might be a great model for you; I’m suggesting that you think this way about them.

If you did, it might change how you innovate, iterate, and support every aspect of your business.

In a stable membership relationship, your goal is to help every member get the transformation they are seeking. So, naturally, you would care more about them getting a result than you getting a transaction. If that were so, you would have to ask yourself much harder (or at least different) questions.

Questions to answer during the podcast:

  1. Where are our customers now in terms of the results they want?
  2. What are the characteristics of customers in each of these stages?
  3. What milestones must they achieve to move to the next stage?
  4. What activities or action steps must they take to achieve each milestone?
  5. What systems must we create to ensure passage through the stages of the success journey?

Like this show? Click on over and give us a review on iTunes, please!

 

Klaviyo logoThis episode of the Duct Tape Marketing Podcast is brought to you by Klaviyo. If you’re looking to grow your business there is only one way: by building real, quality customer relationships. That’s where Klaviyo comes in.

Klaviyo helps you build meaningful relationships by listening and understanding cues from your customers, allowing you to easily turn that information into valuable marketing messages.

Want to learn more? Head to Klaviyo.com/ducttape to schedule a demo.

Think Smaller to Innovate Today

Think Smaller to Innovate Today written by Jenna Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

Right now, at the beginning of May 2020, a lot of businesses are encouraging you to innovate. Distilleries are making hand sanitizer, bakeries are teaching online classes, and so on. This has many people asking; What should I do? How should I innovate? I love all these ideas that are happening right now but I’d caution that this level of pivoting doesn’t apply to everyone.

What if instead, you decided to think smaller? What if you decided to look at your business and tried to figure out who your ideal customers are? This group is typically your top 20% of all customers. How can you serve them better? 

Once you’ve figured out who they are, how to serve them better. What would happen if you created methods and systems to do that quicker, more systematically, with even better results?

Questions to answer during the podcast:

  1. Who are our best clients?
  2. What do we excel at doing?
  3. How can we do it better?
  4. How can we impact the entire ecosystem of our best clients?
  5. Can we create systems to do it?

Like this show? Click on over and give us a review on iTunes, please!

 

Duct Tape Marketing Consultant NetworkThis episode of the Duct Tape Marketing Podcast is brought to you by The Duct Tape Marketing Consultant Network.

Did you know that Duct Tape Marketing is more than a powerful system for marketing small businesses? It’s a network of independent marketing consultants who use the Duct Tape Marketing methodology to help small businesses to grow. Check it out at ducttape.me/123go