Monthly Archives: December 2021

A Guide For Men Who Refuse To Settle

A Guide For Men Who Refuse To Settle written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with Tripp Lanier

In this episode of the Duct Tape Marketing Podcast, I interview Tripp Lanier. Tripp is a professional coach, author of This Book Will Make You Dangerous, and host of The New Man Podcast: Beyond the Macho Jerk and the New Age Wimp which — for over a decade — has been downloaded millions of times. We’re discussing his book called This Book Will Make You Dangerous – a guide for the rare, few men who refuse to sleepwalk through life.

Key Takeaway:

Tripp Lanier has spent thousands of hours coaching forward-thinking men all around the world on how to not sleep through life and how to see opportunities instead of walls. In this episode, Tripp Lanier focuses a lot on mindset and shares how to challenge your fears, align your life with meaning, and find clarity and direction in your life.

Questions I ask Tripp Lanier:

  • [1:45] Where are you positioning this idea on what it means to be a man?
  • [5:02] What does it mean to be dangerous?
  • [6:59] Do you find that folks you work with who are feeling stuck are because they are too comfortable?
  • [8:41] Do you think that a lot of people fall trapped to this idea that we have to find and live our purpose?
  • [15:04] How do you help people find success on their own terms?
  • [17:03] Why is it so often that our actions and beliefs don’t line up?
  • [21:26] What is the format of your New Man podcast – who do you have on it as a guest?
  • [22:50] Where can people find out more about you?

More About Tripp Lanier:

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John Jantsch (00:00): This episode of the duct tape marketing podcast is brought to you by the MarTech podcast, hosted by my friend, Ben Shapiro, brought to you by the HubSpot podcast network with episodes you can listen to in under 30 minutes, the MarTech podcast shares stories from world class marketers who use technology to generate growth and achieve big business and career success. Recent episode, one of my favorite extending the lifetime value of your customer. You know, I love to talk about that. Listen to the MarTech podcast, wherever you get your podcast.

John Jantsch (00:43): Hello, and welcome to another episode of the duct tape marketing podcast. This is John Jantsch. My guest today is Tripp Lanier. He’s a professional coach host of the new man podcast beyond the macho jerk and the new age wimp. He’s also the author of a book we’re gonna talk about today called this book will make you dangerous. The, I irreverent, that’s a hard word to say, guy for men who refused to settle. So trip, welcome to the

Tripp Lanier (01:07): Show. Thanks John. I had somebody say it was the irrelevant guide for, uh . Yeah. That’s

John Jantsch (01:12): That’s that’s the tricking part. Yeah, you, you, you definitely just different meanings there. so let’s, let’s start with, um, the fact that, uh, being a man in some ways has taken a beating lately. Um, and yet I think some of the, um, unfortunately some of the attributes that a lot of people attribute with manhood, um, you know, are on full sort of raw display these last couple years. so kind of maybe walk me through a little bit of where you are positioning this idea of what it means to be a man.

Tripp Lanier (01:45): Well, I don’t know what it means to be a man. I, I wouldn’t, I wouldn’t claim to take that position. I just tend to serve men primarily that’s that’s who my, my practice is based around when I got into personal growth and personal development, it was primarily a woman’s domain, you know? Yeah. Oprah was the one everyone was gunning to have their, their book featured on, on her show. So there wasn’t really a voice in the personal growth, spiritual growth self-help development world for, for men and, and wonderfully. Now it’s much more normal to read books that, that also are aimed at men in that, in that domain. So I grew outta that. I mean, I started podcasting in this arena, you know, 13 plus years ago and, and it’s great. It’s great to it. There’s so many other voices and there’s so much more diversity in that,

John Jantsch (02:27): But you do take a position, uh, or at least I’m gonna suggest you, you are by just your subtitle beyond the macho jerk and the new age wimp. So, uh, you are landing, you are landing somewhat on kind of where you think it, uh, it, it is today to be a man.

Tripp Lanier (02:43): I don’t know an you guys that wanna be either of those, right. Nobody’s standing, I say, wait a second, I’m a new age jerk, a new age win. Or I’m a macho jerk. Nobody wants to be either one of those guys. So it’s a, it’s fun to play with that polarization. And it’s a challenge to anybody say, can we evolve? Yeah. Can we be more integrated? Can we have brains? Can we have heart? Can we have spine? Um, and so it’s a, it’s a call. It’s a challenge to say, let’s, let’s start to look beyond some of these outdated old models and see what is becoming or what’s evolving and what’s available for us. And

John Jantsch (03:13): I think also a lot of in, in what I’ve read, I think you’re also a lot of you’re saying that you don’t get to find that it’s really more about being true to yourself. I mean, that’s, we’re gonna talk, uh, on, on your show about my latest book, the self reliant entrepreneur. And I say that all the time, the self parts on you. I mean, I , I’ve just given you some things to think about, but you’re the only one that can define what it means to be self reliant. And I think you’re saying that to some degree as well, aren’t you?

Tripp Lanier (03:36): Yeah, absolutely. I mean, a big part of my work is a even working with people on their businesses is how, how does this reflect you? How does this reflect who you are, who you’re becoming in this lifetime, instead of, I need to prove I’m a man, or I need to prove I’m strong, or I need to prove this or any of that other kind of stuff. It’s well, who are you really when you’re not pleasing when you’re not protecting, when you’re not proving, what’s naturally coming through you and as you in this lifetime. And then, and ultimately we want our relationships and our businesses to reflect that too. Yeah.

John Jantsch (04:04): Cuz you, you, you see, so often people chasing what they see people doing on Facebook or what they think a business should be, or, you know, top line revenue numbers, because that’s, you know, fun to go talk about, you know, with other people. And I think that probably gets in the way of true success, probably more than any other dynamic.

Tripp Lanier (04:20): I’ve worked with a lot of quote successful guys that, uh, are scratching their head, wondering where they went wrong. They feel trapped, they feel drained, they feel isolated. They feel bored, overwhelmed, chronically worried from the outside. It looks like they got it all together. I was a version of this, you know, after my first business and it’s, I, I, I propose in the book, maybe there’s another way for us to propo, to, you know, approach our work, to approach our professions in the world where we’re no longer looking to an external authority. Hey, tell me what to do or tell me how to measure up or tell me what hoops to jump through and start to ask some of those deeper questions and say, you know, I don’t know how much longer I’ve got on this planet. So how do I really wanna play?

John Jantsch (04:58): So you start your book off with, um, uh, part the title, of course. And I think it’s probably a word that merit’s defining, you know, what, what does it mean to be dangerous,

Tripp Lanier (05:07): Right? Yeah. What does it mean to be dangerous? Well, in our rather cushy modern world danger could be like, I, I can’t go a day without high speed internet. I can’t go right. Right. You know, like if you watch, how, how people get spun out about traffic or not have having internet, like I said, are not having their favorite, whatever. At, at the, at the coffee shop, we, we really do give up our peace of mind around these things. And so we’re starting to see how we’ve adapted. We’re no longer in any real danger to our survival per se, but that doesn’t mean that our nervous systems, aren’t still scanning for what we have now perceive to be as dangerous. And I, I would block that into three basic categories, something that threatens our sense of comfort, something that threatens our sense of safety or certainty, you know, to my time or energy or money. And then the third one, the big one is something that threatens my self image. I can’t look like a failure. I can’t look like a loser. What will they think of me? So by and large, when people come to me and they say, I’m not, I’m not having XYZ in my life. I’m not getting there. I know somewhere we’re gonna, we’re gonna come up against one of these three things. And that’s what they’re committed to. They’re committed to protecting their sense of comfort, their sense of certainty and their self image.

John Jantsch (06:15): You and I are recording this as in the first month of 2021. I, I mean, I would suggest that that COVID was a real wakeup for a lot of people in that regard. I mean, it, it, it showed them how comfortable they were, didn’t it?

Tripp Lanier (06:25): It did. It showed them how comfortable they were. I think we’re all dealing with. I mean, I’ve lost, lost a member of my family, very close member of my family just two weeks ago from COVID. So it’s, it’s not that we don’t have dangers in our world, but by and large, I think we’re starting to get a sense of perspective. And I’ve got a lot of people coming to me and saying, you know, CO’s put this in perspective. I’ve been playing small, I’ve been holding back. I don’t want to do that anymore. I’ve been using, I’ve been waiting for permission to show up as my biggest self. I’ve been waiting for, you know, something to come along and gimme the green light to make this shift in my business. I’m tired of waiting. Want to go for it now,

John Jantsch (07:00): Do, do you find that folks that you work with in some ways, um, if they’re feeling stuck, it’s that they’re too comfortable. I mean, and, and I guess the flip side of that question, or the second part of that question is, do you suggest that, that we have to actually look for ways to sort of intentionally, you know, stimulate that uncomfortable, uh, gene?

Tripp Lanier (07:18): No, I wanna be really clear. I I’ve worked with some pretty out. I’ve worked with some outliers. I mean, I’m special operatives, Navy seals, you know, people that, that work in, in really intense situations, I’m not, I don’t consider myself one of those people. I really enjoy being comfortable. I really enjoy a certain degree of, of, of safety and certainty. Certainly like looking good. So I’m not one of these people that needs to like go the other direction and, and be out of balance in that way. Look, I’ll, I’ll prove to the world that I, I really am tough and I, I’m not playing it small. I think, I think it’s really about getting smart and what’s worthwhile. And so when, when I start to have these conversations and I start to get in touch with help a guy get in touch with what he’s really trying to create in his lifetime.

Tripp Lanier (07:59): And then we start to see what his obstacles are. And we put him out in front of him. Most of the time, it’s like that, like that kid that comes in the room in the middle of the night says there’s a monster under the bed. And it’s like, well, let’s go grab a flashlight. And we go look, and there’s really nothing there. And they say, wow, I can’t believe I’ve been holding back because I was so afraid of this thing. And in that moment, they’re like, you know what? It’s just not worth. It’s not gonna be, be that bad. I’m, I’m willing to be a little bit uncomfortable here. I’m willing to take a little bit of a risk I’m willing who cares if somebody thinks I’m a little strange or a little weird if I go in that direction. And so a lot of it is them coming to terms with it themselves and saying, you know what, I’m just, I, I’m not gonna, I’m not gonna be on my deathbed and be pleased that I played it so safe. I can take on a little bit of what seems dangerous.

John Jantsch (08:41): So I’ve been kind of, uh, this has been a soapbox topic for me of late. Um, a lot of stress has caused around this, this sort of monitoring, uh, mantra that we have to find our purpose and, you know, live our purpose. And I was kind of happy to see you pushing back a little bit on that, that, that, that idea of I’m gonna sit in a room one day and decide what I was meant to do. However, I do think a lot of people fall trapped to that. Don’t

Tripp Lanier (09:05): They? I do. I, I’m glad you brought this up. I see a lot of people get wrapped around the axle, especially guys that have maybe done well for themselves. And they’re starting to sense like, oh, okay, I can create money. I can create this sense of comfort and status, but there’s gotta be more meaning. And I think that that desire for more meaning is inherently a natural part of our development. Okay. It’s not just about meaning anymore. It’s about something bigger than me. And then they tend to look at this purpose thing. Well, my life must be lacking purpose. And so I say, well, what if purpose isn’t necessarily a thing we latch onto, right? My, my purpose in life isn’t to make sure that all puppies have healthy candy or , whatever it might be. But we, our egos tend

John Jantsch (09:48): To, that was a randomly specific, uh, example. They found

Tripp Lanier (09:52): I hear some weird things, but, but idea is that we go looking for a story. And I think most of the time when we’re looking for that story, it says, my purpose is X, Y, Z, it’s this outcome, it’s this cause that we’ve really lost touch with what that really means. That’s really just our ego looking for more kind of like I’m okay. And I’m important. We’re kind of moving up, moving up the ladder. And in that regard, when I say, well, if we were to really look at your choices in life, if we were to look at the purpose, the reason why you do these things, we’d start to see that you’re really most committed to being comfortable, to being certain and safe, to making sure that you look good. And then I’m much a, a different process that I work people through to help them start to see, well, what do you want beyond just those three things?

John Jantsch (10:36): Yeah. And I think, unfortunately, a lot of those, like you said, whatever it is that, that the mission that you’ve decided is gonna have impact. I mean, a lot of those have been defined by other people, as you know, that’s, that’s the stage I’m in now. That’s what I’m supposed to do.

Tripp Lanier (10:48): right. I’m supposed to start a foundation I’m supposed to, you know, do ABC in Africa, I’m supposed to do blah, blah, blah. And it doesn’t really connect with our, you know, at who we are. It just sounds Good.

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John Jantsch (12:00): So, um, there was a line I think it’s actually, I don’t think it’s a chapter title. I think it’s a subtitle that I really loved success is survival and drag.

Tripp Lanier (12:08): Yeah, I think it is. If you look at what most of us are caught all in success, it’s to become comfortable once and for all it’s to become safe or have to have certainty once and for all it’s to have status and prestige and to be away from, you know, to avoid any kind of criticism once and for all. And really that’s, what’s kind of what our survival is these days. I gotta always be comfort. I gotta always be certain. I gotta always look good. Nobody can criticize me. And I think it’s making this fragile. I I’ve met a lot of guys. I call ’em fragile, rich guys that, that get to this place. They have so much, so many resources, so many contacts. They know they wanna make this transition in life, but they’re so afraid to go backwards. It feels like death to them. It feels like a huge threat to survival if they were to change lanes or to leverage what they’ve created in order to move in this other direction. And so it’s like, well, what if it’s not death? But it does feel that way. It is our survival. It’s our sense of survival.

John Jantsch (13:05): So, so I’ve on my own business for 30 years. And, and by some people’s measure have, you know, have experienced some level of success. And, uh, I wrote a blog post, uh, one and, and it actually became part of my, in one of my, uh, uh, books as well, is that I think a lot of people are willing to tell you how to get to the top of mountain. Nobody tells you how to get back down. Um, and , and frankly, that’s where, you know, you, you, you look at the research, uh, descents of some of the, the, the, the largest mountains are where the most fatalities actually occur. Yeah. Um, more, more so than climbing to the peak. Um, and I think that, uh, you’re kind of touching on that a little bit. I think once people experience the level of that, there is that fear of, I can’t go backwards when maybe going backwards or what, what is seen is backwards is actually a, a, a better place.

Tripp Lanier (13:50): Yeah. I sold my first company, you know, 12 years after I started, I was still in my early thirties and it was one of the most nerve wracking times in my life. I remember being out in Hawaii and people like, wow, that’s amazing. You being able to do this. They’re like, please don’t ask me what I’m doing next. And there pressure of, okay, this self-imposed pressure. I need to, you know, level it up. I gotta really take it to the, I gotta do something the next level next time around. And I was so caught up in kind of the optics of it and who I was supposed to be and who I was supposed to become. It was nerve-wracking, it, it wasn’t a, a spacious place. It didn’t feel very comforting to me to be at that level. And nonetheless, you know, from around me, people like, wow, it’s awesome, man. Congratulations, ,

John Jantsch (14:33): You know, I’ve talked to enough entrepreneurs and heard a similar, uh, story to know that this is true, that, um, there’s a really common ma um, occurrence where an entrepreneur has that first time success sells whatever they do. And now they’ve got figured out. Right. And so now they’re gonna go really big and it’s that second one that teaches ’em humility, um, whether they come through it or not, you know, a lot of times, I mean, I have heard that so many times from, from entrepreneurs and, um, you know, and I’m not sure what the answer is. Um, let me ask you a quick question. How do you help people define success then for them on their own terms? I think it

Tripp Lanier (15:08): Comes back to, well, one of the exercises I lead people through, I said, you know, just tell me your, your biggest wildest, craziest goals that you got, or these dreams or these fantasies. And most of the time, these are the pictures, right? These are images. I would be in this house and my kids would be going to this school and they would have this and they would have that and write ’em all down. And it’s wonderful. And I say, you know, okay, great. Well, let’s imagine you got all of that. Yes. You made it all happen and you felt trapped. You felt drained, you felt isolated, you felt bored, or you felt overwhelmed or you chronically worried, would we, did we make it, did we get there? And they’re like, absolutely not. Are you kidding me? And I say, okay, well, what if the, you know, that image, that outcome, that kind of fantasy, isn’t what we’re really playing for.

Tripp Lanier (15:55): It’s the experiences that are opposite of that. So instead of trapped, we feel free. Instead of drained, we feel alive instead of isolated, we feel connected and loved deeply for who we are instead of bored, overwhelmed, worried, we feel peace of mind. And I say, you know, know what, no matter what, this is, what we’re playing for. And it might be way on the high, you know, we, it might be on the other side of these amazing goals could be something that you have access to today be. And it just, you’re thinking that’s in the way, but I said, let’s keep a MI, let’s keep an eye on those experiences as we go and know that no matter what, that’s what we want, because if you wouldn’t accomplished these amazing goals and you still felt really lousy, we messed up somewhere.

John Jantsch (16:36): So, so is a Stratocaster signed by Eric Clapton on your list?

Tripp Lanier (16:41): pro yeah. Yeah. Right. Yeah. I’ll go with that.

John Jantsch (16:46): Listeners, can’t see that I’m, I’m seeing into trips, uh, um, yeah. Office there. And I think I see a Stratocaster over. I gotta

Tripp Lanier (16:53): Tell. Right. I, I got a STR over there though. Yeah. just tend to multiply, you know, it’s weird. They multiply in here. It’s uh

John Jantsch (17:03): So let me ask you if you’ve found the answer to this, why is it so often that what we say we believe and what we actually do? Um, don’t connect, you know, our actions and our beliefs don’t line up.

Tripp Lanier (17:18): Well, I, I think we’re inherently full of crap. I think there’s a, there’s just a big disconnect between the story we like to tell us about ourselves and then what we actually do. And I think if we just inherently understand that, like that there were flawed human beings that were flawed in our perception of reality, and I’ve seen others, you know, talk about this. Great. I think Jonathan height wrote a one has written wonderfully about, you know, that, that gap between what we say, and then what we actually do. It’s, it’s fascinating to understand how the mind operates in that way. It can be jarring to recognize that, to realize that, wow, we are really poor at, at even if we’re really hard on ourselves, we tend to miss the good that we do and all the, all the, the stuff that we move forward. So I think it’s, if you just know that we we’re, we’re terrible at assess our own worth positive or negative, it’s just starting there and then saying, okay, well, could I collect data either way? And then what’s really gonna move the needle. I’ve gotta define what that means in my life. And then focus more on that.

John Jantsch (18:20): Yeah. It’s funny. I work with so many entrepreneurs that, you know, they’re never satisfied. They’re never done. I mean, the horizon, you know, keeps moving away as they move forward. Um, and, and it, it, it is really hard sometimes to, uh, to think in terms of turning around and saying, oh, well, I guess we’ve actually come quite a ways too. ,

Tripp Lanier (18:37): You know, sometimes it’s a heart attack. Sometimes it’s a stroke or a divorce or a, a business breakup, but something breaks us out of that. Yeah. That pattern that we’re in there. And, and hopefully, I, I, you know, it can seem tragic at the time, but I’ve had a, a lot of guys look back and say, that was the, that was the moment I woke up. That was the gift.

John Jantsch (18:54): Yeah. So you talk about, um, this idea of having nothing to prove, um, as sort of an element of arriving, maybe, um, talk a little bit about that and, and forgive me if I’ve misquoted you, but I, you know, I, I, that really resonated with me because I, I see a lot of people that are really struggling or creating their own struggle a lot of times, because they’re trying to prove something. Um, and, and yet sort of the most confident people you run into a lot of times are ha uh, kind of devoid of that idea.

Tripp Lanier (19:25): Yeah. I think the first thing is, is like, I listen to the language. So if I’m working with somebody’s and they’re like, I’m so run down I’m so I’m so exhausted by this thing. Or I hate doing this thing. Okay, well then why are you doing, I have to, I have to, or this says, who, right. And then this is where we start to reveal this kind of imaginary audience. And it could be people that have passed away years ago could be, dad, could be, mom, could be relative, could be, I have had guys tell me it was the guys. They went to high school with that, cast them out, you know, it’s just whatever that is. It just gets embedded in their head. And they’re constantly playing to this audience constantly proving. And so I say, well, what if I’m not asking you to stop, but what if you didn’t have anything to prove to those, those folks anymore, even yourself.

Tripp Lanier (20:13): And it’s like, it’s, it can be jarring. It can be a little weird, a little strange at first, but you say, well, I would do this. I would do ABC. And it’s like, okay. And then as a coach, it’s like, well, what if we just did a little bit more like that? And we, and we start to see if everything really does fall apart and, and we can always go back. We can always go back to playing to this audience. But I think just that real is they start to find over time. Oh, that’s the thing I do. When I hear myself saying this language I have to, or I should, I’m playing to that crowd, that imaginary, you know, audience that I have something to prove to. And, uh, if we really wanna talk about freedom, most of them are striving to have freedom from that voice. Like one day they’re gonna have enough money and they’ll have finally proven that they’re enough. And, uh, usually it’s like, well, what if that moment’s right now? What if that moment is right here right now, when you stop giving a about what those folks think.

John Jantsch (21:05): Yeah. It’s amazing at how many, uh, um, wealthy, successful, accomplished, uh, adults, you know, still hear that seventh grade science teacher that told ’em they were never gonna amount to anything. ,

Tripp Lanier (21:16): , that’s probably why they’re so wealthy and so successful on the outside. And it’s just like, but they’ve been proving that guy wrong for so long now, you know, it’s kinda tab. Yeah.

John Jantsch (21:26): Tell us, tell us a little about your podcast. Um, uh, some of, uh, the, the format and who you have on and, uh, invite people obviously to listen.

Tripp Lanier (21:34): Yeah. The new man has been around for 13 plus years. Uh, we’ve had, gosh, we’ve had millions and millions of downloads over the years. Um, I, I’ve never identified myself as a podcast. I’ve always been a, a coach. And so I don’t really follow of the typical criteria of what podcasters do, but nonetheless, I’ve been really fortunate to have everyone from Tim Ferris to, you know, mark Manson, to Alan Alda, to, you know, big wave surfing, legend, Laird Hamilton, to musicians, to Zen, masters, to criminals, people have gone to jail. And what, what it’s like to do that I’m always looking for are those stories of people that have done things on their own terms or challenged the status quo and live to tell it right. Live to come back and, and tell that story. So, uh, I’m always looking for that, that story. It’s like, well, if that guy could do it, I probably could too.

Tripp Lanier (22:22): There’s something. And so I always like, I, I try to dig out the people that are just, you know, live two doors down for me and have done amazing in that story. Cuz I think we can look at the best selling author and be like, well, he’s made from something different, but right. That guy loses two doors down. If he can do it, then I can do it too. So I, I love those kinds of stories where it, it wakes us up and maybe has a see our own life and our own opportunities differently. So

John Jantsch (22:43): The podcast running for over a decade club is not that big. So, uh, congrats on that. Yeah. So, so tell people where they can find out to find, uh, more about your work. And then I’ll, I’ll also, uh, pick up a copy of this book will make you dangerous.

Tripp Lanier (22:58): Yeah. The new man is available everywhere. You get your podcasts. If you wanna learn more about the coaching work that I do, you can go to triplaner.com and then this book will make you dangerous, is available in all formats. And you can find that@dangerousbookstore.com, if you’re outside of the us, then just go to Amazon. Yeah.

John Jantsch (23:15): Awesome. Well then we’ll have links to all those things in the show notes. So Trevor, it was great catching up with you and I appreciate you stopping by the duct tape marketing podcast and uh, hopefully we’ll run into you someday. Uh, when we’re all back out there on the road. Sounds

Tripp Lanier (23:27): Good. Thank you. Appreciate it, John.

John Jantsch (23:31): All right. That wraps up another episode of the duct tape marketing podcast. I wanna thank you so much for tuning in. Feel free to share this show. Feel free to give us reviews. You know, we love those things. Also. Did you know that we had created training, marketing training for your team? If you’ve got employees, if you’ve got a staff member that wants to learn a marketing system, how to install that marketing system in your business, check it out. It’s called the certified marketing manager program from duct tape marketing. You can find it at duct tape, marketing.com and just scroll down a little and find that tab that says training for your team.

This episode of the Duct Tape Marketing Podcast is brought to you by the HubSpot Podcast Network.

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How Shifting Your Mindset Can Boost Your Productivity

How Shifting Your Mindset Can Boost Your Productivity written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with Clare Kumar

In this episode of the Duct Tape Marketing Podcast, I interview Clare Kumar. Clare helps busy professionals optimize their performance. She’s a media contributor on productivity, organization, and work-life integration.

Key Takeaway:

People are busy, and that’s applicable across every and all job roles — entrepreneurs, business professionals, employees, stay-at-home parents, consultants, you name it, we’re busy.

Clare Kumar works directly with people and professionals helping them optimize their performance and work-life integration. In this episode, Clare shares how to shift your mindset in a way that will help you build habits that last and boost your productivity.

Questions I ask Clare Kumar:

  • [1:14] Does optimizing your performance come down to hacks and habits?
  • [2:33] What are some of the big productivity killers, and how do people get bad habits?
  • [4:10] What’s the best strategy when it comes to technology distracting with productivity?
  • [5:26] What does the process of hiring a coach to help you become more productive look like?
  • [6:47] Are there some common almost “template” type approaches for how you would plan your day?
  • [11:05] In your bio, you mention you love science and that that love has helped lead your role today — would you dive into how that has helped you?
  • [12:22] What are some of the surprising benefits that you find that come from somebody feeling more productive? And have you discovered some of these benefits to be universal?
  • [13:45] What’s the solution for trying to get some sense of normalcy back into rituals when you’re caught up in a world that has experienced so much rapid change?
  • [15:24] How has 2020 changed your work?
  • [17:55] What are a handful of your best productivity tips for 2021?
  • [20:09] Where can people find out more about you and your work?

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John Jantsch (00:00): This episode of the duct tape marketing podcast is brought to you by the MarTech podcast, hosted by my friend, Ben Shapiro, brought to you by the HubSpot podcast network with episodes you can listen to in under 30 minutes, the MarTech podcast shares stories from world class marketers who use technology to generate growth and achieve big business and career success. Recent episode, one of my favorite extending the lifetime value of your customer. You know, I love to talk about that. Listen to the MarTech podcast, wherever you get your podcast.

John Jantsch (00:44): Hello, and welcome to another episode of the duct tape marketing podcast. This is John Jantsch. My guest today is Clare Kumar. She helps busy professionals optimize their performance. She is a media contributor on productivity organization and work life integrations. So I guess we’re gonna talk about some pretty awesome stuff today. Welcome Clare.

Clare Kumar (01:05): Thank you. It seems to be universally relevant, whether you’re an employee or an entrepreneur. I, I talk to both kinds of situations.

John Jantsch (01:14): So I, I see a lot of, of, you know, people writing about talking about speaking about the, this topic, and it seems like it comes down to a lot of hacks and habits. Would you say that that is accurate or is that, uh, really just a very short way to, to, uh, try to describe a very, a much more complex process?

Clare Kumar (01:33): Well, I think to, to land on the right habits, take some work and, and sometimes we’re not there yet because we have to do some mindset shifting mm-hmm right. And, uh, beyond habits, I like to elevate them to rituals. And the re the reason I choose ritual is because I think it brings a sense of honor to what we’re doing, what we’re choosing to do, rather than feeling like, oh, I should do this, or I should do that. I like to up level the whole rhetoric around

John Jantsch (01:58): It. Yeah. So, so people should be in the new year, depending upon when you’re listening to this, I’m going to take up a weight loss, ritual, Uhhuh. it sounds great. It just makes it sound so, so much kinder. Doesn’t it?

Clare Kumar (02:12): Well, I hope so. There should be. I think there’s a sense of needs to be a sense of honor in how we’re treating ourselves and then the things we do for other people too. So I don’t care if it’s laundry or managing your CRM of this is all about respecting ourselves and what we can give to the world, and then respecting our clients and, and trying to, to give a service that we can be proud of.

John Jantsch (02:34): So let’s start then with what, what are some of the, you know, with regard to productivity, what are some of the biggest productivity killers? I mean, what, what, how do people get bad habits? Right? Oh

Clare Kumar (02:44): My gosh. There’s a lot of reasons things go sideways. I mean, a lot of people will point the finger to technology, but I mean, you know, before the electronic age came about, you would’ve had parents scolding, their kids were having their nose in a book for too long. So we’re, we always have an appetite for other information. We’re curious beings. Right? And so the, the challenge with technology though, is we’ve never had, we never had books kind of knock on our consciousness and say, Hey, Hey, come back to me right now. We have technology that’s designed to be intrusive. I think when I just signed up for, you know, a squad, what we’re on here? Do you wanna allow notifications? No, no, I don’t. Do you wanted them to know where I am? No. yeah. Yeah. So I think one of the biggest things we can do to be effective in, in holding true to priorities, which takes some work all in its own to set are set some boundaries about what comes in and doing our best to gracefully defend those boundaries, uh, is, is an art.

John Jantsch (03:47): Yeah. And, and I just, just this morning, my wife and I were having coffee sitting around chatting, and she said, oh, will you order this thing on Amazon then? And like 25 minutes later, I was like, oh, were we still here talking because, I mean, it just, it, it sucks you in, I was, it was something that took me about a minute because Amazon makes it so easy to do, you know, turned into a 20 minute thing. And I think that, I mean, is the answer to just find ways to limit our access to this technology is like a drug.

Clare Kumar (04:17): There’s a couple of strategies. I think one is to be very intentional about when you wait in the other is to interrupt yourself because it is designed to pull you in, look at Forbes as a, as a communication and news channel, the number of popups. And they’re interrupting their own article with a hope to derail you and just keep you on the page longer. And so you have to be, you have, it’s like, like anybody older knows you go into another room and you forget why you got there. You change, you go into a new browser window. You’re like, why did I come here in the first place? Right. And there could have been an intention. Yeah. It’s to maybe even write that intention down to give yourself a reminder to say I was here to actually answer the question that somebody sent out my business and Facebook, not to look at the latest notification, which is where your eyes designed to go. Cuz there’s a little like icon reminding you. There’s something new for you there. And it’s like candy and it could be a good dopamine hit, right? Yeah, yeah. Yeah.

John Jantsch (05:15): So, so you all know get hired by individuals or to, to, or you coach individuals as well as teams. I mean, do you have a bit of a like intervention sort of mode that, that you start with? Kinda what, what does that process look like? If when you hire a coach to help you, uh, be more productive?

Clare Kumar (05:32): I it’s a good question because a lot of people will bring me in and they wanna talk symptoms right away. Yeah. And I do because I, I meet the client where they are and we dive into whatever’s pressing, I think that’s really important. But what often happens is we have deeper discussions and then I learn about the context of their business environment, perhaps their physical space, perhaps what’s happening at home. And that whole work life integration piece actually comes to bear. So the last client I worked with just said, I’m not, I’m not getting the right things done at work. I’m not yet. I’m, I’m not getting enough done in a day. I that’s a big comment. I don’t, I feel like I’ve been busy yet. I don’t have anything to show for it. Yeah. And so ultimately we ended up going backwards and I combined aspects, I com combine all the productivity knowledge and, and best practices that I’ve studied and bring that to bear. I also take some performance aspects. So weight loss, sleep movement, all of that, that has a lot to bear in making sure you show up at your best to be able to contribute. And then any executive we’ll understand life coaching as a piece as well, and how you sculpt your life is really important. And I like the word sculpt because it’s as much as what you add as what you might need to take away. Yeah.

John Jantsch (06:48): So, so do you have some routines that, and, and obviously, I, I suspect at least you try to get people to individualize their approach, but are there some just kind of almost templates for how you would plan your day, you know, how you would start your day that they were gonna get you going? Right.

Clare Kumar (07:04): Well, there’s a few things that I think need to be anchors in the day, and I won’t tell you where you should place them. Right. But I do recommend one. And if you can, two 90 minute sessions to allow deep work. So these are focus, periods of work where the, the, the barriers are up, the notifications are off your phone is on silent. There’s a sign on your door that says, don’t disturb me unless you’re bleeding. Like, there’s, there’s some very clear indications. And if you’re working with a team, you’ve let your team know these are my protected hours. Yeah. And after that I’m available and I have open office hours and I want to be engaging with you. So I think the 24 7 availability always on has been, is totally eroded the fact that we need to preserve our ability to get as Cal Newport would say deep work

John Jantsch (07:53): Done. Yeah. Yeah. So to, to me, it almost comes out well, I’m my, I am my most productive when I set and evaluate priorities. Yeah. Because, you know, I have, for years made my list every day of all the things I wanna do. And it’s really easy. Oh, it’s like, I’m gonna do those three because I can do those easy, no sweat. Right. And, but they’re, but they’re important too. So, but when I come in and I say, you know what, I’m only writing three things that, and if I get those three things done, you know, I’ve had a great day and, and, but again, I, you know, that takes discipline because a lot of times those things that are important, maybe aren’t that fun.

Clare Kumar (08:33): True. And we are, we are compelled by our interest. Yeah. Right. So one of the things I like to do there’s so there’s two parts to answer to that question. The first one is I like to up level our interest in the things that don’t feel fun. Yeah. Yeah. And so if it it’s either, sometimes if we’re procrastinating, it’s because it’s too complex and we need to figure out how to break it down, just to know where to start, to get comfortable with that, then know the next first best step. And then the other piece is if it’s boring. Yeah. How do you add some energy to it, through playing a music track in the background to setting yourself a timer, to finding an accountability partner, to go, okay, I’m working on something boring. You’re working on something boring too. Oh, let’s see how much we can get done. And we’ll check back 15 minutes. So there’s some tricks to do that. The other thing though, is to, is to sort of see if you can reframe it to be something again, that, that you understand the, why, the connection to why this is important, then you can up level your commitment to it.

John Jantsch (09:31): Yeah. I find when I have a long project that working on a book, something I do, uh, I kind of go into a very loose podo, um, method, you know, the 25 minutes and then my timer goes off and , and then I take a break and it, it does. I find that that really helps. I don’t find that that works on a normal day, but it really helps me when I know I’ve got six, seven hour stretch to do.

Clare Kumar (09:54): That’s neat. So, yeah, I think it’s an interesting one to play with. Yeah. It’s 25 minutes. And then, and then a break, uh, I worry if it’s something like writing and you need longer than 25 minutes or you’re in some really juicy stuff that it might pull you out. So yeah. Use it, use it when it’s gonna serve you for sure. That’s that that’s powerful.

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John Jantsch (11:05): So in preparing for this, um, interview, I took a look at your bio and you point to a love of science, uh, as leading you to this place. So help me understand that.

Clare Kumar (11:15): Well, I, I, I, my undergrad a degree was a, a bachelor of science in biology. And after high school, I, I, I kind of loved languages. I loved, I loved a lot of different topics, but science was the one that pulled me forward biology in particular. And of course after biology, I realized I wasn’t going to med school and I wasn’t going to be teaching in a typical teaching environment. I find that that’s what I’m doing a lot of now. And I wasn’t gonna work in a lab cuz I like people too much. And so then I studied business and I fell in love with business and marketing. So it’s taken me actually a long while to circle back to science. But I find now when I’m sharing the best practices around focus or distraction or self discipline, there’s a lot of science that I draw. And I mean, the fact that you can be more productive after taking a walk outside in nature than if you sat at your desk, the fact that like videos of kittens actually does something good to the brain is kind of fun to find out .

John Jantsch (12:12): So, so when you get somebody to, to maybe change some of the things that are holding them back, get them to be more productive. What are some of the surprising benefits that, that you find that come from somebody feeling more productive because it’s, it’s not just about getting the work done. I think that not getting the work done causes a lot of stress for some people. So have you, have you discovered some, some benefits that seem to be universal?

Clare Kumar (12:40): Well, I think it’s pervasive, it’s beyond the work because if you can feel productive at work and, and sort of just take some joy in that there’s an upleveling of satisfaction that spills over then into your personal life, the ability to set boundaries at work and, and, and get things done in the container has saved marriages, you know, and, and built family lives that people are no, no longer regretting. So I think, I think that’s probably the most profound piece for me is if somebody can, can sculpt the work life that they want, that it’s a big piece of the actual whole life that they want and they can give attention to the other important areas of life, which can often be overlooked.

John Jantsch (13:23): So I’m a kind of a creature of habit. I have a lot of rituals that I do all the time. In fact, I sometimes have to push myself out of them because I can be too ritualistic, but everybody’s routine got really shaken up this year. A lot of people never worked at home are now working at home and they’ve never homeschooled. And they’re now doing that too. So what is that really? I mean, what, what’s sort of the medicine now, you know, for trying to get some sense of normalcy back in that cyclone.

Clare Kumar (13:53): Yeah. Well, you hit on in March when this hit. I thought, my gosh, I’ve been working from home for about 20 years and coaching people on this. So how about I take the two things and on my website right now is a lot of free information. If you just look @ clarekumar.com/workfromhome, and there’s a lot of free information there, interviews and so on and a free download that talks exactly to that question. But I, what I wanna summarize it in is to say that I want you to think about having a home team, right? And so we’ve got work teams. We, we hear about that all the time, but you have a home team and you’ve, you wanna get on the same page about the experience you’re trying to create as a family and what your vision for this experie is that you’re gonna get through together.

Clare Kumar (14:36): Then I want you to look, get the capability. And if you’ve got kids, those capabilities are changing. Like every few months they can do more and more and more, right? So capability look at capacity and that’s, everybody’s ability to take on different things. That’s gonna be affected by the amount of stress that they’re under and other, whatever else happens, right. Because life keeps happening no matter, no matter what. Yeah. And you look at all that before you choose commitments. And when you take on those commitments, you look at them as a team and say, how do we tackle this?

John Jantsch (15:06): Yeah. And I’m, I’m sure that that some people have had to just realize they have to let, to go some things right now. not try to, you know, do it all right now because it’s, there’s only so much,

John Jantsch (15:16): Right.

Clare Kumar (15:17): Yeah. I talk about like extreme sport. Um, the only one I play is extreme self-compassion yeah, yeah, yeah, yeah,

John Jantsch (15:23): Yeah. So how has 2020 changed or, or maybe you’ve hinted that it hasn’t that much has, has 2020 changed the way you work?

Clare Kumar (15:34): It has a little bit, because I used to go to corporate locations to do speeches in person. And there is certainly a lot of energy that comes back from working with people in present. So I’ve, uh, taken my business online. Um, my media tours are now online. I do all my TV segment is here from my, from my desk, which is pretty great. And incorporate B roll. So I’m, I’m becoming more of an AV team producer as well. Like any, any speaker or presenter is yeah, so that’s changed, but it’s also been up leveled my interest and understanding of how to get this kind of connection and how to foster that with people in, in a virtual space. So I come back feeling fulfilled after a work. And I much prefer a workshop environment where I’m talking to people still, rather than a webinar, which is the monologue. So I’m all about conversation. That’s, that’s my preferred method of, of doing anything .

John Jantsch (16:28): So we talked to a little bit about what people have had do, because they’re forced into, you know, a different situation. Uh, a lot of those people let’s hope are going to go back to what you know was in office. what should they take back with them? What did they learn this year? Or what do you hope they learned this year that they actually take back with them and, and incorporate into maybe what they’ve

New Speaker (16:52): Been doing?

Clare Kumar (16:53): Well, I hope that it’s given everybody an opportunity to take some time to reflect on what’s important. I mean, I love Greg, McCowen’s the title of his book essentialism, and that was my word for 2020. It’s all of a sudden, you have to get clear on what’s really critical and critically important. We’ve just gone down into super down. It’s starting on the after Christmas here. And all of a sudden you’re like, well, what’s essential. And, and so we have to know what that is. And I think to know what that is, it, it requires, and this is why I loved your book too. The self-reliant entrepreneur, this that we don’t pause enough. We don’t stop and actually tune in before we’re invited to lean in. And so I think we can be much more effective. I mean, I talk about the biggest productivity gap is if you actually wanna be over here, but all your energy is taking you in the other opposite direction, right? So that is the biggest productivity thief there is.

John Jantsch (17:50): So I’m gonna let you close out with two things. What are, what are a handful can be two, can be three of your best productivity tips for 2021. And then of course tell us, uh, where people can find out more about you and your work.

Clare Kumar (18:05): Oh, thank you. Well, one of the things that in coaching hundreds of people over the past few years, that I think is often missing, is making appointments with oneself yeah. In their calendar, right? So we make appointments with everybody else. But when we look at, I call it a daily roadmap, that’s going to guide you through your day. And that focus five of, of top five things to do in the day will be what you do imminently. But having that roadmap, it also serves as your journal. If you’re, if you are honest about whether you did go to the gym or whether you did have a, a, a book writing session or whether you did meet your targets, you, and if you color it, you really have a, a very quickly quick to understand both plan and record of what you’ve done. So that I think one of the, one of the things that people, if they haven’t done it is game changing for a lot of people.

Clare Kumar (18:55): So Cal you mentioned Cal Newport. He has a, a, a new planner, uh, daily planner, uh, that’s based on, on deep work. And one of the things that, that I’ve done for a long time that I, I know he’s really talked about forever is, is playing your week. Not just, you know, your days, especially if, you know, you’re trying to think, oh, I, I have this thing on Thursday. I better spend some time thinking about it on Wednesday kind of thing. And that’s, that’s been really meaningful for me. I know.

Clare Kumar (19:23): Yeah. The week is a long enough timeframe to fit in all the different areas of life and, and the different projects you’re working on too. And it, so I, I have, there’s a piece of work and an ebook I have called the lifetime management playbook. So instead of time management, mm-hmm, , I like to think of lifetime management. So we’re taking this bird’s eye view of, of how we’re planning things. And definitely it’s thinking about time and chunks of a week. So you get your exercise in you’re ma you’re nurturing your relationships. You’re making sure you have time to play. You’re developing as a person. There are different aspects that you, I think you need to have as a fulfilled person. And if we think about them over a week, it it’s extremely powerful. I will have to check out Cal planner. That sounds great.

John Jantsch (20:08): And, and then tell us where people could find out more about your work and maybe acquire this ebook that

John Jantsch (20:14): You’ve referenced.

Clare Kumar (20:15): Thank you. So it’s, it’s Clare kumar.com. And just so you get Clare, right? There’s no third eye. So it’s, uh, C L a R E, and Kumar is like Harold and Kumar. K U M a R. So Clarekumar.com and there is a product X page and the ebook is there. And you’ll also see a bit of an outline of the book that I’m 45,000 words into. And John, after our discussion, uh, a few days ago, I’m really motivated to turn this into three, many books actually, so that the productivity methodology gets out there and people can start benefiting from all that too.

John Jantsch (20:50): Awesome. So we’ll put a link in the show notes and Clare, thanks so much for stopping by, and hopefully we’ll, uh, run into you next time. I’m in Toronto and we’re all out on the road again.

Clare Kumar (21:01): Yeah. Let’s hope so hope it’s not too far

Clare Kumar (21:03): Away.

John Jantsch (21:03): All right. So that wraps up another episode. I wanna thank you so much for tuning in and, you know, we love those reviews and comments. And just generally tell me what you think also did you know that you could offer the duct tape marketing system, our system to your clients, and build a complete marketing consulting coaching business, or maybe level up an agency with some additional services. That’s a right check out the duct tape marketing consultant network. You can find it at ducttapemarketing.com and just scroll down a little and find that offer our system to your client’s tab.

This episode of the Duct Tape Marketing Podcast is brought to you by the HubSpot Podcast Network and Ahrefs.

 

HubSpot Podcast Network is the audio destination for business professionals who seek the best education and inspiration on how to grow a business.

 

 

Wish you could get more traffic from Google? Half the battle is understanding what you need to fix on your site. With Ahrefs Webmaster Tools, you can get a professional website audit for FREE. Ahrefs will discover optimization opportunities for your website and help you get more organic traffic. Visit ahrefs.com/awt, sign up for this free tool, connect it to your website and you’re all set.

How To Conduct A No-Fail Discovery Call

How To Conduct A No-Fail Discovery Call written by Sara Nay read more at Duct Tape Marketing

About the show:

The Agency Spark Podcast, hosted by Sara Nay, is a collection of interviews from thought leaders in the marketing consultancy and agency space. Each episode is designed to spark ideas you can put into practice for your agency today. Check out the new Spark Lab Consulting website here!

About the episode:

In this episode of the Agency Spark Podcast, Sara asks Tiffany A. Washington how to conduct a no-fail discovery call.

With over 16 years of sought-after experience and knowledge in business and education, as well as a relentless drive to spread the impact of her expertise, Tiffany A. Washington finally ditched her day job to open her consultancy firm and start The Wealthy Consultant Podcast.

Tiffany has also been a televised recurring guest expert on FOX News channel, The CW, as well as a speaker for stages such as TEDx, Rolls Royce, and Humana.

Her programs and events such as Women Winning at Work and Pitches, Proposals, and Partnerships have helped emerging entrepreneurs overcome their business hurdles and secure 5-figure deals!

More from Tiffany A. Washington:

Like this show? Please leave us a review on Apple Podcasts here!

 

This episode of the Agency Spark Podcast is brought to you by DashThis, a very simple-to-use and beautiful automated reporting tool for marketers and agencies. Gather all your data in one automated report with DashThis. They have more than 34 integrations and tons of time-saving features like pre-set report templates, cloning options, and automated email dispatches. See for yourself, with their offer of 10 free dashboards for 15 days. Sign up at dashthis.com.

 

Weekend Favs December 11

Weekend Favs December 11 written by Karen Cutler read more at Duct Tape Marketing

My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week.

I don’t go into depth about the finds, but encourage you to check them out if they sound interesting. The photo in the post is a favorite for the week from an online source or one that I took out there on the road.

  • SurferSEO – create excellent content that ranks on the first page of Google
  • Algolia – build differentiated online experiences in record time, with a solution that scales as you grow
  • Narrative – receive valuable insights from your marketing and product data automatically

These are my weekend favs, I would love to hear about some of yours – Tweet me @ducttape

2 Creative Ways To Fuel Your Referral Engine

2 Creative Ways To Fuel Your Referral Engine written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

john-jantschIn this episode of the Duct Tape Marketing Podcast, I’m doing the final part of a five-episode solo show series where I’m covering one of my favorite topics: referrals. You can catch the first episode, second episode, third episode, and fourth episode of the Referral Generation series here.

Key Takeaway:

I’m doing a series on Referral Generation where I’m presenting what I’m calling the seven grades of referral fuel.

In the first episode of the series, I introduce all seven approaches. In the second episode, I dive into why you should have referral offers for every client and what those offers should look like. In the third episode, I share why there’s immense value in working with partners who also serve your existing clients and why leveraging your internal team for referral generation is essential. In the fourth episode, I talk about one of the most powerful forms of lead generation your business can build: strategic partnerships.

In this episode, I’m wrapping up this referral series and masterclass on referral generation. I cover the last two approaches that are particularly unique but have extremely potent potential: creating your own expert networking club and building a referral mastermind system.

Topics I cover:

  • [1:38] The sixth approach is creating your own expert networking club
  • [2:59] Where strategic partners can fit into this idea
  • [3:25] An example success story from my newest book of how creating a networking group has worked extremely well for others
  • [4:51] Why creating a group like this is a commitment and a long-term strategy – it takes time for this approach to flourish
  • [7:43] The seventh approach is building a referral mastermind system
  • [8:39] Creating a monthly referral training for your clients
  • [9:26] Why this works particularly well if your clientele is B2B
  • [10:04] Teaching others how to generate more referrals leads to more referrals for your business – the law of reciprocity just happens

Resources I mention:

More About The Certified Marketing Manager Program Powered By Duct Tape Marketing:

Like this show? Click on over and give us a review on iTunes, please!

This episode of the Duct Tape Marketing Podcast is brought to you by the HubSpot Podcast Network and Sendinblue.

HubSpot Podcast Network is the audio destination for business professionals who seek the best education and inspiration on how to grow a business.

 

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How To Build A Strategic Partner Network

How To Build A Strategic Partner Network written by John Jantsch read more at Duct Tape Marketing

Marketing Podcast with John Jantsch

john-jantschIn this episode of the Duct Tape Marketing Podcast, I’m doing part four of a solo show series where I’m covering one of my favorite topics: referrals. You can catch the first episode, second episode, and third episode of the Referral Generation series here.

Key Takeaway:

I’m doing a series on Referral Generation where I’m presenting what I’m calling the seven grades of referral fuel.

In the first episode of the series, I introduce all seven approaches. In the second episode, I dive into why you should have referral offers for every client and what those offers should look like. In the third episode, I share why there’s immense value in working with partners who also serve your existing clients and why leveraging your internal team for referral generation is essential.

In this episode, I talk about one of the most powerful forms of lead generation your business can build: strategic partnerships. One of the most effective ways to generate lots of high-quality referrals is to develop a network of partners that you are strategically aligned with.

Topics I cover:

  • [2:04] Why create a strategic partner network
  • [2:47] The frame of mind to have when building a strategic partnership
  • [3:04] Making yourself more valuable to your clients
  • [3:25] The first step to building a strategic partner network
  • [4:42] Why a process is essential for strategic partnerships to be successful
  • [5:15] Why this is one of the most potent strategies for referrals
  • [6:11] Getting clear on who your ideal customer is
  • [6:44] Knowing your marketing process so you can follow up
  • [8:12] What the perfect introduction process is
  • [10:07] Getting referrals isn’t the only goal — it’s about establishing relationships with people who can become a valuable asset to your business
  • [12:00] Developing partnerships from a co-marketing standpoint
  • [13:55] Creating referral reward options

Resources I mention:

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